Self-paced Online Course Offerings
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How to Survive 911 Dispatcher Stress
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Behind the Call: Mental Wellness for 911 Dispatchers
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Thriving Under Pressure: Advanced Stress Management for 9-1-1 Dispatchers
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Enhancing Communications: Skills to Manage Dispatcher Stress
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Empowering Correctional Officers - Stress Management
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Law Enforcement: Stress Management and Suicide Prevention
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Mental Wellness in the Fire Service
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Heart of the Hero: For Families of First Responders
The SRT Project and Commonwealth Police Legacy, Inc. have joined forces to present self-paced online State 911 Department-approved courses, designed to equip 911 Dispatchers and Call takers with proactive tools and strategies for managing stress and boosting resilience.
What dispatchers are saying:
One of the best trainings I've had in my 25-year career."
"Felt more like career-specific therapy than a course."
"We, like first responders, experience significant burnout and compassion fatigue. Thank you for recognizing our profession!"
Stress Management Instructor, Speaker and Keynote
Eileen McKone
“Don’t know where you found her, but Eileen Mckone is a great instructor—one of the best classes I’ve had.
Lieutenant at North Shore PD. April 20, 2023.
The Autonomic Nervous System
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Sympathetic Nervous System. Gas Pedal
Needed for short-term survival
Cortisol, adrenaline, and glucagon are dumped into the bloodstream, causing heart rate, breathing, and perspiration to increase. Today, we experience a fight and flight response several times per day.
Parasympathetic Nervous System Brakes
Needed for long-term survival
Vitality hormone DHEA anti-aging is associated with renewing long-term survival adrenaline, the production of cortisol, suppressed heart rate, perspiration, and slowed breathing.