Thriving Under Pressure: Advanced Stress Management for 9-1-1 Dispatchers
This course, developed in collaboration with the SRT Project and Commonwealth Police Legacy, equips 9-1-1 dispatchers with advanced strategies to manage stress and build resilience. Focusing on proactive approaches empowers dispatchers to thrive in high-pressure environments by enhancing emotional intelligence, resilience, and practical stress management skills.
Participants will leave with actionable tools to maintain mental wellness and excel in their crucial roles.
Understanding the unique stressors that affect 911 dispatchers; hot calls, unpredictable work hours, prolonged sedentary periods, and the emotional weight of a work/life balance. Recognizing these unique pressures is the first step in developing effective coping strategies.
What You’ll Learn
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Mastering Stress with Brain- Body Awareness
In this chapter, we delve into the essential techniques for identifying various sources of stress and effectively managing them through the completion of the stress cycle. By enhancing our brain-body awareness, this chapter empowers readers to recognize stress triggers and engage in practical activities that facilitate stress release.
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Positive Mindset for Positive Change
Explore how cultivating a proactive mindset can serve as a powerful catalyst for positive change. This chapter highlights strategies like the military sleep method .Additionally, it addresses the importance of managing metabolic syndrome, offering insights into how proactive lifestyle choices can mitigate its risks. Readers are equipped with the tools to sustain positive change in their lives.
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Shifting from Autopilot to Positive Action
This chapter focuses on embracing mindful living by shifting from habitual routines to deliberate actions. It highlights the significance of community support through the Power of Connection and the transformative power of the Percentage Mindset. This mindset encourages allocating small percentages of effort towards neutral or positive activities, reducing the space for negativity and stress.
Meet Your Instructor
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Eileen
For over two decades, Eileen has been helping people stress less within our community. More than twelve years ago, she opened Beverly Hypnosis and Wellness Center. Since then, she has been helping people overcome their challenges, feel better, and achieve their goals.
Seven years ago, Eileen's passion for stress management took a new form with the founding of the SRT Project, a stress management training initiative designed specifically for first responders. The project was born out of a transformative private session with an exhausted and anxious police officer who had received no stress management training. This encounter inspired Eileen to develop a comprehensive program that incorporates techniques such as mindfulness, resilience building, and stress reduction. Since then, the SRT Project has been instrumental in helping hundreds of first responders effectively manage their stress and improve their mental health.
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